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Shipping Policy
At BasmiFIP Indonesia, we are committed to delivering your order quickly, safely, and reliably. Every shipment is handled with care to ensure your cat receives the treatment it needs without delay.
Processing Time
Confirmed orders must be received by 14.00 WIB for Monday - Friday, and orders must be received by 11.00 WIB on Saturdays and will be processed on the same working day.
Orders placed after the deadline, on Sundays or on national holidays will be processed on the next business day.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your shipment online at any time until it arrives at your address.

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